European Delivery

Frequently Asked Questions

Can anyone participate?
Anyone who is 18 or older can participate as long as they have a permanent residence in the U.S., a valid passport, a valid U.S. driver’s license and a social security number.

How far is the BMW Welt delivery center from the Munich Airport?
It can take anywhere from 30 to 45 minutes, depending on the traffic and time of day.

How long does the delivery process take?
We ask customers to allow ample of time to immerse themselves in the BMW Welt. It is certainly worthwhile. It is recommended that customers check in at the BMW Welt 1.5 hours before scheduled appointment. Customers will be provided with a comprehensive briefing in the Product Info Center, which is adapted specifically to the BMW the customer is purchasing. The big moment will be the presentation of the BMW vehicle to the customer in the spacious ambiance of the BMW Welt. A personal attendant will brief the customer and answer all questions about the vehicle.

When is the BMW Welt delivery center open?
The BMW Welt is open to visitors every day from 7:30 a.m. until 10 p.m. For those picking up a new BMW, the earliest check in will be at 7:30 a.m. and the last check in at 3:00 p.m. Monday through Saturday, with the exception of holidays.

Is there a minimum number of miles which must be driven before dropping the car off at a Harms drop-off location?
No, the car can be driven throughout your journey or it can be driven directly to the Harms drop-off in Munich, if you do not wish to drive.

Am I going to be legally registered in Europe or the United States?
Your automobile will be registered and delivered with German tourist license plates. The plates are valid for the period indicated on the registration documents and license plates. Customs regulations restrict the use of tourist license plates for private purposes. The customer is responsible for complying with any local regulations and taxes that may apply. Registration cannot be renewed and cannot be extended once initiated. Tourist plates are valid only in Europe. When the car is shipped to the U.S., you must arrange to register your vehicle in your home state and pay state sales tax.

Are there factory tours available?
English-speaking tours are offered to all customers picking up a vehicle, duration 2.5 hours. Factory tours are not available on weekends or holidays. Your check in agent will coordinate your tour around your delivery; please let them know of your interest upon check-in at the Welt.

If I have a navigation system in my car, can I purchase a DVD for Europe?
Yes, an “All Europe” DVD is available by calling Navigation Technologies at 1-888-628-6277. The cost is $165 plus tax, shipping and handling. Starting with Model Year 2009, the Europe map will automatically be loaded into some of our BMW vehicles and a disc is not required. The only exception for Model Year 2009 is the 5 Series, 6 Series and X3 models, which will continuously require a Navigation DVD (see above steps to purchase one).

Can I drop off my car at the Harms office on the weekend?
Drop-off locations are open Monday to Friday only. The drop off location in Munich may open on Saturday by appointment only; please contact the Munich office directly - see “drop-off locations” on our website. All locations are closed on weekends and holidays.

I’d like to keep the European plates as a souvenir. Is this possible?
Both plates must remain on vehicles dropped off in Italian cities, since the cars are driven back to Munich. The back plate must remain on all vehicles dropped off at all other locations. The front plate can be removed and you may take it home with you. There is no guarantee that the rear plate will be on the car once it arrives at your U.S. center.

For mor information please visit: BMWUSA.COM